last updated: 30 July 2024
These Terms and Conditions, along with privacy policy or other terms (“Terms”) constitute a binding
agreement by and between MUKUNDRAI BROTHERS, ( “Website Owner” or “we” or “us” or “our”)
and you (“you” or “your”) and relate to your use of our website, goods (as applicable) or services (as
applicable) (collectively, “Services”).
By using our website and availing the Services, you agree that you have read and accepted these Terms
(including the Privacy Policy). We reserve the right to modify these Terms at any time and without
assigning any reason. It is your responsibility to periodically review these Terms to stay informed of
updates.
The use of this website or availing of our Services is subject to the following terms of use:
To access and use the Services, you agree to provide true, accurate and complete information to us
during and after registration, and you shall be responsible for all acts done through the use of your
registered account.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness,
performance, completeness or suitability of the information and materials offered on this website
or through the Services, for any specific purpose. You acknowledge that such information and
materials may contain inaccuracies or errors and we expressly exclude liability for any such
inaccuracies or errors to the fullest extent permitted by law.
Your use of our Services and the websiteis solely at your own risk and discretion.. You are
required to independently assess and ensure that the Services meet your requirements.
The contents of the Website and the Services are proprietary to Us and you will not have any
authority to claim any intellectual property rights, title, or interest in its contents.
You acknowledge that unauthorized use of the Website or the Services may lead to action against
you as per these Terms or applicable laws.
You agree to pay us the charges associated with availing the Services.
You agree not to use the website and/ or Services for any purpose that is unlawful, illegal or
forbidden by these Terms, or Indian or local laws that might apply to you.
You agree and acknowledge that website and the Services may contain links to other third party
websites. On accessing these links, you will be governed by the terms of use, privacy policy and
such other policies of such third party websites.
You understand that upon initiating a transaction for availing the Services you are entering into a
legally binding and enforceable contract with the us for the Services.
You shall be entitled to claim a refund of the payment made by you in case we are not able to
provide the Service. The timelines for such return and refund will be according to the specific
Service you have availed or within the time period provided in our policies (as applicable). In case
you do not raise a refund claim within the stipulated time, than this would make you ineligible for
a refund.
Notwithstanding anything contained in these Terms, the parties shall not be liable for any failure to
perform an obligation under these Terms if performance is prevented or delayed by a force majeure
event.
These Terms and any dispute or claim relating to it, or its enforceability, shall be governed by and
construed in accordance with the laws of India.
All disputes arising out of or in connection with these Terms shall be subject to the exclusive
jurisdiction of the courts in Nagpur, Maharashtra
All concerns or communications relating to these Terms must be communicated to us using the
contact information provided on this website.
By registering as a user of this application you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access this application.
Personal information collected by us
If you wish to purchase any product made available through this application, you may be asked to supply certain information including but not limited to your name, address, mobile number, your date of birth, father’s / husband’s name, email address etc.
By registering in this app, you agree to supply the above information at your will. During registration you agree to receive an SMS or phone call to verify your number via One Time Password (OTP). Further, you agree to receive call from us to verify your details.
Goods Return Policy
- Only unopened items can be returned
- Cut strips cannot be returned
- It is mandatory to present original invoice while returning items
- Non-returnable items include syringes, needles and injections
- The batch number of item to be returned must match the batch number mentioned in the invoice
- Item are eligible for return up to 30 days from date of purchase
We will not serve your order when you don’t possess a valid prescription or you do not present prescription whenever asked for.
A Valid prescription meets following criteria
Changes
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least two days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
Contact Us
If you have any questions about these Terms, please contact us via email at care@cvpharmacy.in.