Terms and Conditions

Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the “Mukundrai Bros” mobile application (the “Service”) offered by Mukundrai Brothers (“us”, “we”, or “our”).

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all registered, users and who access or use this app.

By registering as a user of this application you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access this application.

Personal information collected by us

If you wish to purchase any product made available through this application, you may be asked to supply certain information including but not limited to your name, address, mobile number, your date of birth, father’s / husband’s name, email address etc.

By registering in this app, you agree to supply the above information at your will. During registration you agree to receive an SMS or phone call to verify your number via One Time Password (OTP). Further, you agree to receive call from us to verify your details.

Goods Return Policy

  • Only unopened items can be returned
  • Cut strips cannot be returned
  • It is mandatory to present original  invoice while returning items
  • Non-returnable items include syringes, needles and injections
  • The batch number of item to be returned must match the batch number mentioned in the invoice
  • Item are eligible for return up to 30 days from date of purchase

We will not serve your order when you don’t possess a valid prescription or you do not present prescription whenever asked for.

A Valid prescription meets following criteria


We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least two days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

Contact Us

If you have any questions about these Terms, please contact us via email at care@cvpharmacy.in.

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